The problem
On the involved vehicles, the self locking nuts that connect the lower steering column shaft to the flexible coupling may not have been sufficiently tightened. These nuts can come loose.
The fix
The dealer will do a torque check of the self-locking nuts and, if the nuts are found to be loose, they will be tightened to the proper torque specifications, free of charge.
Contacts
Vehicle description: passenger vehicles.System: steering; self locking nuts (steering column).Consequences of defect: if the nuts loosen and fall off, this can lead to lossof vehicle control and an accident.Note: prior warning to the driver should occur in the form of abnormal steeringplay, caused by the loose nuts.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized BMW dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 82V122000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.