The problem
The lower control arms may have been manufactured from steel with material thickness below the minimum specifications for police duty. This could lead to cracks developing in the control arms, and eventually, the possibility of fracture of an arm.
The fix
The dealer will install new rear suspension lower control arms on both sides of the vehicle without charge.
Contacts
Vehicle description: passenger vehicles equipped for police duty.System: rear suspension; lower control arms.Consequences of defect: fracture can occur without prior warning and couldadversely affect vehicle steering control. Under certain circumstances,particularly in high speed pursuit driving, fracture of a control arm maycreate the potential for a vehicle accident.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ford, Mercury dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 82V135000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.