The problem
The window latch and lock components may not be properly aligned; consequently, the stainless steel keeper (striker) may cause wear on the aluminum latch. Operation of the window latch can become more difficult. Windows in the affected coaches may not comply with federal motor vehicle safety standard 217, "bus window retention and release".
The fix
Dealer will inspect and align latch components. The specific repair procedure depends on the maufacturer of the window.
Contacts
Vehicle description: intercity buses.System: visual systems; window latch and lock mechanisms.Consequences of defect: because of the misalignment and wear, the forcerequired to release the latch could exceed 20 lbs. In the event of accident orfire, difficulty in opening the windows could result in injury to passengers.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Motor Coach dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 83V011000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.