The problem
Door lock pillars could develop fatigue cracks from normal usage of door, at the point where door latch striker reinforcements are attached.
The fix
Any damaged lock pillars will be repaired and reinforcements will be installed between the door latch striker and lock pillars.
Contacts
Vehicle description: passenger vehicles; two door.System: structure; door lock pillars.Consequences of defect: door may not latch properly. In driving over roughroads the door could open, allowing passenger to fall from vehicle and becomeinjured.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ford, Mercury dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 83V063000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.