Engine and engine cooling: manifold / header / muffler / tail pipe Dodge, Plymouth recall

The problem

Excessive heat may be transferred to the vehicle floor pan in the rear seat area. This occurs because the muffler heat shield was omitted during manufacture of certain fleet cars. Rear seat cushions may be scorched by heat.

The fix

Heat sheilds are being sent directly to fleet owners, who may either install them personally or arrange for dealer installation.

Contacts

Vehicle description: passenger vehicles.System: fuel; exhaust; muffler heat shield.Consequences of defect: a fire may start in the rear seat cushion and spreadthroughout the vehicle, resulting in possible injury to passengers.

What to do

1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
2. Call a dealer. Any authorized Dodge, Plymouth dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 83V108000.
3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.