Steering: shaft pitman Mack recall

The problem

Mounting of the pitman arm may loosen and lead to excessive wear in either the pitman arm splines or the steering gear shaft splines, or both. This condition is due to incorrect tightening of the mounting screws during assembly.

The fix

The dealer will inspect and properly tighten the pitman arm retaining screws.

Contacts

Vehicle description: heavy trucks.System: steering; pitman arm.Consequences of defect: looseness in the steering linkage may result in loss ofsteering control and the possibility of a vehicle accident.

What to do

1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
2. Call a dealer. Any authorized Mack dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 83V121000.
3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.