The problem
The slip joint between the cab mounted steering column shaft and the frame mounted steering gear may not have sufficient clearance. Excessive load on the slip joint may cause failure of the steering column shaft.
The fix
Dealer will inspect vehicle for correct clearance at the slip joint. If necessary, a spacer and, in some cases, a new steering column will be installed.
Contacts
Vehicle description: heavy trucks.System: steering; steering shaft slip joint.Consequences of defect: shaft failure may result in loss of steering controland possibly an accident.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized White Truck dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 83V129000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.