The problem
Improper steering clamp bolts and torque applied during installation. The bolt could fail, allowing the steering yoke to become loose.
The fix
Inspection and, if necessary, installation of proper steering shaft clamp bolts tightened to specifications.
Contacts
Vehicle description: heavy trucks.System: steering; shaft clamp bolts.Consequences of defect: this can lead to complete loss of steering controlwithout warning and possible vehicle crash.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Mack, Western dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 84V033000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.