The problem
Attaching bolts on fuel tank supports may not have been adequately tightened; also, the supports are too thin. High levels of stress, which could occur under normal operating conditions, could cause cracks to develop in the support straps. If the fuel tank supports fracture, the fuel tank will slip from the normal position, and fuel leakage could result.
The fix
Fuel tank supports and fasteners will be replaced without charge.
Contacts
Vehicle description: shuttle buses equipped with mid-ship fuel tank supports.System: fuel systems; fuel tank supports.Consequences of defect: fuel leakage may lead to a vehicle fire and personalinjury.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ford dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 84V034000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.