The problem
Seat frame structure could sever front seat belts if vehicle is involved in an accident, depending on force of impact.
The fix
Dealer will install a molded spacer between reinforcement plates and lower decorative plastic cover.
Contacts
Vehicle description: passenger vehicles equipped with non-reclining frontseats.System: interior; front seat belts.Consequences of defect: if seat belt is cut during impact, front passengerswill no longer be protected by safety belt, which could result in personalinjury.Note: until the defect can be corrected, seat belts should be used as they doafford some protection.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ford, Mercury dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 84V071000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.