The problem
Spring, which holds the latch on the front door locks, may break and door may open unexpectedly.
The fix
Springs will be replaced on all affected locks without charge.
Contacts
Vehicle description: camper and multi-purpose passenger vehicles.System: door latch.Consequences of defect: door could open unexpectedly while the vehicle is inmotion; occupants could be ejected from vehicle and suffer serious injury.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Volkswagen dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 84V084000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.