The problem
Rear brake drums may crack in service, due to an error in the manufacturing process.
The fix
Upon inspection, dealer will replace brake drums, if necessary.
Contacts
Vehicle description: passenger vehicles.System: service brakes; rear brake drum.Consequences of defect: impairment of the braking function could result inpossible loss of vehicle control and an accident.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Volkswagen dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 84V096000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.