The problem
Door latch pawl spring was not designed to specification. Door could open without warning or door latch may not catch properly when door is closed.
The fix
DOOR LATCHES WILL BE REPLACED IF NECESSARY.
Contacts
Vehicle description: heavy trucks.System: structure; door assembly, latches and locks.Consequences of defect: when vehicle is in operation, person(s) seated byaffected door could fall out and be injured.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized White Truck dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 84V101000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.