The problem
Improperly tightened bolt on steering shaft allows the connector on the shaft to slip. Steering movements will not be transmitted to the gear box.
The fix
The vehicle will be inspected and the upper pinch bolt will be tightened if necessary at no charge to owner.
Contacts
Vehicle description: multipurpose passenger vehicles equipped with turbo dieselengines.System: steering; steering shaft.Consequences of defect: this defect could result in loss of steering controlwithout prior warning and could result in an accident.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Jeep dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 84V122000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.