The problem
The turn signal mechanism in the steering column may break; the broken piece may become jammed in the steering column. While using the turn signal and turning in either direction, the operator may experience either increased steering effort in the turn, or binding in the steering wheel when the wheel is returned to a straight position.
The fix
A replacement switch will be made available to owners; owner has the option to make the repair himself or have it done by a dealer. There will be no charge to the owner for the switch or the repair.
Contacts
Vehicle description: buses without floor mounted turn signal switches.System: lighting and communications; turn signal switch.Consequences of defect: increased steering effort or binding could result inloss of vehicle control and an accident.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Thomas dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 84V130000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.