The problem
A defect has been found in the assembly of some master brake cylinders. During assembly, internal parts of the master cylinder (piston cups) may have been interchanged.
The fix
The master cylinder will be replaced free of charge.
Contacts
Vehicle description: passenger vehicles.System: service brakes; brake master cylinder.Consequences of defect: depending on how the master cylinder was assembled,brake effectiveness can be reduced in one brake circuit. Reduced brakingability may cause a loss of vehicle control and an accident.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Volkswagen dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 84V137000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.