The problem
The door latches may be defective because a pawl spring was not manufactured to specifications. The pawl spring does not create proper tension on the pawl, (a part of the door latch mechanism). This constitutes a non-compliance with the requirements of federal motor vehicle safety standard no. 206, "Door latches and door retention components".
The fix
The dealer will inspect and replace door latches, if necessary.
Contacts
Vehicle description: heavy trucks.System: door assembly; latches and locks.Consequences of defect: the cab door could open without warning allowingoccupants to be ejected from the vehicle or resulting in an accident.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Mack dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 84V141000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.