The problem
The spring center bolt is not the proper size or length. As a result, location and alignment of the spring to the front axle may not be correct. If the front spring clips loosen, the inadequate center bolt may result in spring to axle misalignment, shifting of the axle, and loss of steering control.
The fix
The defect will be corrected by the addition of a spacer between the spring and the center bolt head to increase the effective head length. A longer center bolt will also be installed for positive retention.
Contacts
Vehicle description: heavy trucks.System: suspension; front spring center bolt.Consequences of defect: this defect could cause loss of vehicle control and anaccident could result.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Mack dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 84V142000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.