The problem
The switch used may not be compatible with the wiper motor. This system, although functional, is not in compliance with federal motor vehicle safety standard no. 104, "Windshield wiping and washing system". The windshield wiper speed may remain nearly constant whether in high or low speed mode. The standard requires that the difference between high and low speed must be at least 15 cycles per minute to accomodate a variety of rain, snow, or wheel spray conditions.
The fix
Wiper switches will be replaced if necessary, without charge.
Contacts
Vehicle description: passenger vehicles equipped with two speed windshieldwiper switches.System: visual systems; windshield wiper.Consequences of defect: vehicles may not have adequate visibility under allconditions. Loss of vehicle control and an accident may result.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Pontiac dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 84V146000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.