The problem
Sanders were installed without reinforcement plates at point where mounting angle brackets are attached to the bus body floor channel. Floor channel may crack, possibly allowing the sander to become detached from the bus body floor channel. Consequence of defect: if sander becomes detached it will pose a safety hazard to other vehicle on the highway.
The fix
Install reinforcement plates to prevent cracking of floor channel.
Contacts
System: structure/reinforcement plates.Vehicle description. Buses produced with optional electric traction sanders located ahead of the rear wheels.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Thomas dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 85V143000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.