The problem
The latch of the passenger side sliding door may become damaged if excessive force is used to close the door. The damaged door lock mechanism will not properly engage and the door could open if vehicle is driven over bumpy roads. Consequence of defect: if this occurs there is a possibility that a passenger could fall out causing injury or death.
The fix
Modify the sliding door lock assembly so door will properly engage.
Contacts
System: door lock. Vehicle description: van-type wagon and campers.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Volkswagen dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 85V152000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.