The problem
The splined steering shaft may not be sufficiently engaged as designed due to inaccurate drilling of the holes in the frame to which the cab front mount member is bolted. Under certain conditions the steering shaft may disengage. Consequence of defect: a jarring impact might cause disengament of the splined shaft resulting in loss of steering control and possibly an accident.
The fix
Replace shafts which measure under the minimum engagement dimensions with longer shaft.
Contacts
System: steering shaft. Vehicle description: fire trucks.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Mack dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 85V157000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.