Power train: axle shaft Mack recall

The problem

Incorrect inner wheel bearings were installed in the rear axles which wears a groove in the spindle due to a poor fit. Consequence of defect: a deep groove could cause the axle housing to break and result in a vehicle crash without prior warning.

The fix

Replace inner wheel bearing with correct bearing. Also, if a groove is present, remove the groove and assure that no cracks are present. Replace housing if cracked.

Contacts

System: rear axle inner bearing. Vehicle description: heavy duty trucks equipped with mack ss440c or sw440c rear axle.

What to do

1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
2. Call a dealer. Any authorized Mack dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 86V005000.
3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.