The problem
The spring eye bolt was not torqued properly and could fail due to the loose fit within the spring eye bushing/hanger bracket. Consequence of defect: the spring could fall onto the road surface, without warning to the driver, and a vehicle crash could occur due to the sudden drag of the spring.
The fix
Not available at this time. In the interim the torque of the spring eye bolt will be checked.
Contacts
System: spring eye bolt. Vehicle description: heavy duty trucks with st34 or st38 series rear axle.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Mack dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 86V009000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.