The problem
The center control arm of the steering linkage system may develop a crack if the steering wheel is repeatedly operated while vehicle is in parked position. The steering center arm may eventually break. Consequence of defect: a cracked steering center arm will allow steering control, however, if the steering arm breaks, it would result in complete loss of steering control and possible accident.
The fix
Replace center control arm with a redesigned control arm.
Contacts
System: steering linkage/center arm. Vehicle description: vans and cargo vans equipped with power steering.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Toyota dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 86V060000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.