The problem
An incorrect steering shaft retaining nut is installed on the shaft and can loosen causing steering play. Consequence of defects: if nut is not replaced, steering wheel disengagement could occur causing loss of steering control and possibly a vehicle crash.
The fix
Install proper nut to ensure steering wheel retention.
Contacts
System: steering wheel retaining nut. Vehicle description: cf model fire apparatus.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Mack dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 86V070000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.