The problem
The forward bolt that provides part of the attachment between the driver's seat back assembly and the seat cushion frame may be subject to fatigue fracture. Consequence of defect: if this bolt breaks, the driver and seat back will fall back, which could result in the driver losing control of the car and possibly lead to an accident.
The fix
Replace screws that attach driver's seat back assembly to the seat cushion frame.
Contacts
System: driver's seat back. Vehicle description: passenger cars.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ford, Mercury dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 86V082000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.