The problem
The bumper mounted cab entry step may fail due to improper welding or to nuts which attach the step pulling through the bumper lining. Consequence of defect: cab entry step could collapse and possibly injure the user.
The fix
Repair welding and/or replace cage nuts, as necessary.
Contacts
System: cab entry step. Vehicle description: heavy duty trucks 32,000 lbs. Gvwr and greater.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Volvo dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 86V089000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.