The problem
The rubber that encases ball stud and socket joint (connects steering drag link and pitman arm) may deteriorate, causing metal to metal contact, and may eventually result in complete separation. Consequence of defect: complete separation of the drag link to pitman arm connection results in loss of steering control which may lead to an accident.
The fix
Install new drag link assemblies with steel ball and socket joints at the pitman arm connections.
Contacts
System: steering. Vehicle description: e350 econoline and club wagons.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ford dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 86V094000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.