The problem
The two parts of the steering column disengagement element could completely disconnect if the car contacts an object in the roadway or elsewhere of sufficient mass to apply a significant force directly to the steering gearbox. Consequence of defect: steering control would be lost.
The fix
Bolt two specially formed plates to the disengagement element so that steering capability will be retained.
Contacts
System: steering column. Vehicle description: passenger cars.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized BMW dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 86V138000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.