The problem
Incorrect lock washers may have been installed on the tilt steering column pivot bushing bolts and the column housing pivot may be misaligned. Consequence of defect: pivot bolt could loosen and result in loss of steering control.
The fix
Install proper lock washer and correct misalignment of column housing pivot.
Contacts
System: tilt steering column. Vehicle description: metro transit buses with tilt steering column.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Flxible dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 86V171000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.