The problem
Crossmember can be overstressed and can fail, allowing the broken crossmember to protude above the top of the frame and interfere with chassis components.
The risk
Trailer handling could be affected during turningmaneuvers which could result in loss of truck control and a crash. Also, acompletely separated crossmember could affect height of suspension air springsand the resulting lean could result in loss of control.
The fix
Installation of a bolted double plate type crossmember to replace the standard channel type crossmember.
Contacts
System: rear crossmember with neway air suspension.Vehicle description: heavy duty trucks:dm,f,fm,mc,mce,mh,mr,r,rd,rs,rl,rw,rwl,rws and u models equipped with neway airride drive axle suspension.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Mack dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 87V010000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.