The problem
Road salt induced erosion of the wiper motor conductor strips could cause localized thermal stress within the glass.
The risk
Glass could fracture while station wagon is being drivenor parked, creating a risk of injury to occupants or sudden distraction to thedriver.
The fix
Apply sealant to conductor strips and protective tape to lower backlites.
Contacts
System: rear window wiper motor.Vehicle description: station wagons equipped with optional rear window wipermotors.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ford, Mercury dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 87V017000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.