Fuel system: filler pipe and cap Mercury recall

The problem

Incorrect fuel filler neck attachment screws were used to attach the neck to the rear quarter panels.

The risk

This condition could cause a rattle between the fuelfiller pipe and the surrounding body structure.

The fix

Replace incorrect screws with new bolt/washer assemblies.

Contacts

System: fuel filler neck screws.Vehicle description: passenger cars.

What to do

1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
2. Call a dealer. Any authorized Mercury dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 87V092000.
3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.