The problem
The key operated tailgate window will continue to close if the spring loaded key does not return to off position when released.
The risk
Window could close on a child or others resulting inpersonal injury.
The fix
Owners should not leave key in tailgate of unattended vehicle. Repair mechanism to assure proper key return operation.
Contacts
System: tailgate windowvehicle description: multipurpose vehicles equipped with a power tailgatewindow.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Jeep dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 87V178000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.