The problem
Floor anchorage insert bolts for securing wheelchair are subject to break.
The risk
A broken or damaged bolt may not adequately restrain awheelchair and person during hard bus maneuver or during a crash.
The fix
Floor anchorage mounting insert design will be changed.
Contacts
System: wheelchair floor anchorage insert bolts.Vehicle description: transit buses equipped with "q'straint" wheelchairsecurement system.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Flxible dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 89V169000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.