The problem
The 7/8 inch spring eye bolts within the spring eye bushing hanger bracket of the rear suspension may fail.
The risk
The spring could fall onto the road surface, without warning to the driver, and a vehicle crash could occur due to the sudden drag of the spring.
The fix
Replace all 7/8 inch diameter spring eye bolts with 1 inch diameter bolts.
Contacts
System: suspension; spring eye bolt.Vehicle description: heavy duty trucks with st34 or st 38 rear suspension.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Mack dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 90V010000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.