The problem
If sunroof glass is removed and reinstalled by vehicle operator, hinge assemblies can be accidentally improperly mated.
The risk
Sunroof could detach from the vehicle while being driven,creating a risk to following vehicles or people in the vicinity, or to vehicleoccupants if the glass should fall into the cabin.
The fix
Install revised sunroof hinges that will adequately retain sunroof assembly.
Contacts
System: sunroof hinges.Vehicle description: multi-purpose passenger 4-door vehicles with sunroofs.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ford dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 90V098000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.