The problem
Stresses imposed on the lever during turning maneuvers and/or impact incidents, such as would be caused by curbs or road surface irregularity, reduce the life expectancy of the part. The steering lever may crack and eventually the stresses could cause the steering lever to break.
The risk
A broken steering lever will cause loss of steeringcontrol without prior warning which may result in a vehicle crash.
The fix
REPLACE THE DEFECTIVE STEERING ARMS.
Contacts
System: steering levers.Vehicle description: cf model fire chassis with gross axle weight ratings of12,000 pounds or greater and equipped with power steering.Note: the specific mack axles affected are: fa532, faf532, fafw537, fafw5372,fafw13.5, Faw538, faw14.3, Fa604, fa6042, faw616, faw618, faw617, and faw20.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Mack dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 91V070000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.