Latch Utilimaster recall

The problem

The primary hood latch can release when vehicle is driven in the condition of high wind gusts. The primary hood latch failure will also cause the secondary hood latch to fail simultaneously.

The fix

Replace defective primary and secondary latch mechanisms with a larger spring on the primary latch, and a redesigned catch on the secondary latch.

Contacts

System: hood latches.Vehicle description: walk-in minivans.Consequence of defects: if primary and secondary hood latch failure occurs, thehood can fly open and break one or both front windshields, blocking the driver'svision, which could result in occupant injury and/or vehicle crash.

What to do

1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
2. Call a dealer. Any authorized Utilimaster dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 91V073000.
3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.