The problem
The nuts which hold windshield wiper motor to the wiper module may not have been sufficiently tightened and may loosen or come off. This causes changed wiper patterns, or the wipers may jam if two of the three nuts come off.
The risk
Changes in the wiper pattern or jamming of the wiperswould result in reduced driver visibilty in inclement weather conditions.
The fix
Apply torque retention material to wiper motor studs and nuts and retorque.
Contacts
System: windshield wiper assembly.Vehicle description: passenger cars.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ford, Mercury dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 91V076000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.