The problem
Because of a machining inconsistency, there is a high piston-to-ball contact angle in the steering gear worm drive. This contact causes the balls to try to rotate on two different rolling radii at two different speeds, causing the ball to damage the contact surfaces of the piston and spindle during static or low speed maneuvers invoking full or near full turns.
The risk
Steering ability deteriorates and eventually steeringlockup occurs during these low speed maneuvers resulting in loss of steeringcontrol and an increased risk of vehicle accident.
The fix
REPLACE BENDIX C300N STEERING GEARS WITH NEW GEARS.
Contacts
System: steering, gear box.Vehicle description: school bus chassis with bendix c300n steering gears.Note: for bus applicability call ford's toll-free number (1-800-392-3673) andprovide vin.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ford dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 91V126000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.