The problem
The stone bennett shifters do not indicate the relative position of the shift lever to the driver.
The risk
The shift lever does not meet the requirements of fmvss102.
The fix
Install a decal displaying the relative shift positions.
Contacts
System: transmission range selector; fmvss 102.Vehicle description: heavy trucks with allison transmissions and stone bennettshifters.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Mack dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 91V196000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.