The problem
The zinc plating operation performed on the upper steering column shaft coupling bolt caused hydrogen embrittlement and breakage of the bolt.
The risk
Fractures of the upper steering column shaft couplingbolt result in a lack of coupling load on the shaft and loss of steeringcontrol.
The fix
Replace the zinc plated bolt with a phosphate plated bolt.
Contacts
System: steering; upper steering column coupling bolt.Vehicle description: passenger vehicles; sedans, convertibles, and mini-vans.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Chrysler, Dodge, Plymouth dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 92V015000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.