The problem
Passengers clothing can unknowingly become caught in the handrails at bus doors when exiting the bus.
The risk
When a passenger's clothing becomes caught in thehandrail, and the bus driver closes the door and puts the vehicle in motion, theindividual is subject to being dragged by the bus. This can result in seriousinjury or death.
The fix
Replace or reposition the handrails to stop clothing from becoming caught.
Contacts
System: equipment: handrails at bus entryways.Vehicle description: school buses.Note: if your vehicle is presented to an authorized dealer on an agreed uponservice date and the remedy is not provided within a reasonable time and freeof charge or the remedy is does not correct the defect or noncompliance, pleasecontact gillig service center at 1-510-785-1500. Also, please contact thenational highway traffic safety administration's auto safety hotline at1-800-424-9393.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Gillig dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 93V032007.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.