The problem
An incorrect tool was used to install pitman arm pinch bolts, resulting in inadequate torque on the pitman arm pinch bolts.
The risk
Inadequate torque on the bolts allows the pitman armto slip on the steering gear output shaft which results in loss of vehiclecontrol.
The fix
Apply correct torque to inadequately torqued pinch bolts.
Contacts
System: steering.Vehicle description: heavy trucks manufactured at the ste. Therese, canadafacility between december 18, 1992 and march 8, 1993.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Kenworth dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 93V042000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.