The problem
Grease applied to the liftgate latch rubber bumpers to ease component assembly caused the bumper to swell, interfering with the movement of the liftgate latch pawl. This prevents the liftgate latching when closed and difficult to open when latched.
The risk
An unlatched liftgate can open while the vehicle is inmotion, and could result in an occupant falling out.
The fix
Replace the liftgate assembly on affected vehicles.
Contacts
System: structure; lift gate.Vehicle description: utility vehicles; model grand cherokee and grand wagoneer.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Jeep dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 93V055000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.