The problem
The rear shock crossmember of the frame can crack and separate from the frame.
The risk
Separation of the rear shock crossmember from the framecan result in loss of vehicle control and an accident.
The fix
Replace the rear chock crossmember with a shock crossmember made of high strength steel.
Contacts
System: suspension.Vehicle description: vans; model e250 econoline.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ford dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 93V073000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.