Visibility: windshield wiper / washer Freightliner recall

The problem

The windshield wiper arm support cracks where the wiper arm pivot mounts to the support brackets causing failure of the system.

The risk

Failure of the windshield wiper system reduces drivervisibility in inclement weather which could result in an accident.

The fix

Remove and replace the windshield wiper arm support bracket with a redesigned support bracket.

Contacts

System: visual; windshield wiper.Vehicle description: medium duty trucks.

What to do

1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
2. Call a dealer. Any authorized Freightliner dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 93V148000.
3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.