The problem
These trucks do not have the proper cutout in the front drop rail section of the frame rail. Without the proper cutout, the steering driveline grease fitting will interfere with the flange of the chassis rail.
The risk
Steering driveline interference would prevent propersteering control. The condition can result in loss of steering capability.
The fix
Dealers will inspect for proper cutout and adequate clearance with the grease fitting. If adequate clearance does not exist, a cutout will be added to the drop rail.
Contacts
System: steering; linkages.Vehicle description: medium duty trucks equipped with a forward mounted sheppardm100 steering gear.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Kenworth dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 93V172000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.